212 Residential Services

Yes. This is the right place.

Seen worse. Fixed worse.

Something in your home is doing something it should not. Tell us what, and a real person here reads it — no account, no app to download, and you do not have to be the person who signed up. If you are standing in front of it, that is enough.

What is it?
Photos optional

A picture saves you describing it. Up to 4.

No account needed. We will not add you to anything.

Water coming in, no heat, or anything unsafe? Call your building's emergency line or 911 first, then (212) 328-0136.